Contact us
Please do not hesitate to contact us should you have any inquiries or feedback. Svenska kraftnät operates as a governmental authority, and as such, any correspondence submitted to us via email, mail, or fax is considered a matter of public record.
The registry
E-mail: registrator@svk.se
Telephone exchange: +46 10-475 80 00
Please note that confidential documents should primarily be sent by registered mail to the designated recipient, rather than via email. Please contact us for information regarding secure digital transmission.
The registry office opening hours
- Monday - Friday: 8.00 am - 4.40 pm (closed for lunch 11.30 am - 12.30 pm)
- Day before red letter day: 8.00 am - 12.00 pm.
- Bridge day (the day or days between a weekend and a holiday): 10 am - 12 pm
Contact a co-worker: forname.surname@svk.se
Invoice us
You as a supplier to Svenska kraftnät must send us an e-invoice. Svenska Kraftnät primarily wants electronic invoices to be sent via the PEPPOL network. Svenska kraftnät's PEPPOL-ID is 0007: 2021004284.
Please note that PDF is not an approved format.
More information about sending an e-invoice to Svenska kraftnät
Billing address:
Svenska kraftnät
ecit2021004284
Box 7018
831 07 Östersund
VAT number: SE202100428401
Organization number: 202100-4284
Media Inquiries
press@svk.se or call our press contact number +46 10-475 80 10
Protective Security
Enquiries about protective security: sakerhetsskydd@svk.se
Electricity Preparedness
Enquiries about electricity preparedness: elberedskap@svk.se
Electrical Safety
Enquiries about electrical safety: registrator@svk.se
Dam Safety
Enquiries about dam safety: dammsakerhet@svk.se
Enquiries about connection to the transmission grid: anslutningar@svk.se.
Enquiries about Balance settlement: avrakning@svk.se
Enquiries about Balance Agreement: balansansvarsavtal@svk.se
If you have questions about the settlement with foreign countries, please contact tso.settlement@svk.se.
For questions on FFR, email: ffr@svk.se.
For questions on FCR-N and FCR-D, email: fcr@svk.se.
For questions on aFRR, email: afrr@svk.se.
For questions on mFRR, email: mfrr@svk.se.
For questions on the Disturbance Reserve, email: storningsreserven@svk.se.
For questions on the Power Reserve, email: effektreserven@svk.se.
Feedback on the website: webbredaktor@svk.se